Tommaso Canè 
 
11/08/2024
 
 
  
Consigliatissimo
Piccola ed elegante struttura immersa in un suggestivo oliveto, sui colli bolognesi.
Camere arredate con gusto, ottima la cucina, personale accogliente e cortese.
Ideale per trascorrere momenti di relax.
Ci ritornerò.
  
 
  
 
 
 
  
 
 
 Edith Senti 
 
04/08/2024
 
 
  
wunderschönes kleines boutiquehotel inmitten von olivenhainen, nahe bologna, traumhaft ruhig gelegen. sehr sauber, tolles zimmer & badezimmer, freundliche zuvorkommende mitarbeiter.
beim abendessen gab es  leider weder salat noch gemüse, das war schade. qualität des essens und der wein ausgezeichnet!!! wir waren auch im partnerhotel palazzo di verignana zum essen, absolut empfehlenswert!!!
kostenlose e-charging station für das auto.
  
 
  
 
 
 
  
 
 
 Danté Verspaendonck 
 
31/07/2024
 
 
  
Slechte prijs-kwaliteit verhouding.
De kamer is niet echt authentiek en de wc hanger ontbreekt, voor bijna 200€/nacht mag dit wel in orde zijn. Ik zag dit zelfs in een eerdere review terugkomen dus jammer dat ze niets met die feedback hebben gedaan. We kwamen toe en er bleken geen eetmogelijkheden die dag zelf. De dag nadien hoopte we wel te kunnen eten, maar na navraag bleek dat er een evenement doorging van 19-22u en dat daardoor de keuken gesloten is. Hoe kan het dat ze de hotelgasten hiervan niet op de hoogte brengen? En geen alternatieve service voorzien qua eten? De luide muziek van de DJ is hoorbaar tot in de slaapkamer en niet wat je verwacht wanneer je op vakantie gaat. Zo’n zaken moeten gecommuniceerd worden op voorhand. Aan het zwembad is meer dan de helft van de tijd niemand aanwezig om iets te drinken. Nadat de poetsvrouw de kamer kwam kuisen vergat ze het wc papier aan te vullen en lag de natte vod nog in de ruimte. Service onaanvaardbaar voor de prijs die je betaald.
  
 
  
 
 
 
  
 
 
 Umberto Petraroli 
 
30/07/2024
 
 
  
Mi dispiace che la mia Azienda abbia speso così tanti soldi.
Per tutto il resto si commentano da soli.
Provare per credere.
  
 
  
 
 
 
  
 
 
 Kaleriia Tekhnoriadko 
 
23/07/2024
 
 
  
We stayed at this hotel with my boyfriend, and we have proof of our stay. They have requested Google to remove my review.

The service is at the level of a student hostel, the management is non-existent, and we had problems from the moment we arrived.

The staff, although very kind, is confused and insufficient to provide a service worthy of the prices they charge.

**Day 1:**
We asked the reception to book a table at the restaurant. They told me it was full and told my boyfriend it was closed. We later discovered that it was indeed full. In a hotel with 12 rooms, they should ensure that guests can use the dining services.

**Day 2:**
A very kind Argentine lady was taking care of breakfast as best as she could, but she was alone to clear tables, reset them, restock the (meager) buffet, and take orders. Additionally, if you want eggs or orange juice, you have to pay extra.

After breakfast, we were informed that the actual closing day of the restaurant is Tuesday, not Monday as the reception had told us the day before. We spent the whole day at the pool without eating because the restaurant was closed. When we asked if it was possible to get some food, they brought us only two pieces of bread and two slices of cheese (the same as at breakfast).

In the evening, they messed up our restaurant reservation. We returned to the hotel and wanted to speak to the manager, but he was on holiday. The staff tried to fix the situation and found us a table at the originally full restaurant, but we didn't feel like going back there. We asked the reception to book us a recommended restaurant in the area. The shuttle took us to another full restaurant with no available seats. The shuttle came back to pick us up, but an NCC charged us €50 for a short trip.

I don't blame the staff, but the management of this hotel is a joke. If they delete my review again, I will keep reposting it until it stays online.

I am happy to cooperate with the Google team to certify the validity of my review.
  
 
  
 
 
 
  
 
 
 Riccardo B 
 
23/07/2024
 
 
  
We had a terrible experience at this hotel, and it keeps getting worse. My girlfriend wrote a review about our bad experience, and they had it removed. Why isn’t she entitled to write a review? You didn’t just ruin my last three days in Italy but also hers.
  
 
  
 
 
 
  
 
 
 Kaleriia Tekhnoriadko 
 
17/07/2024
 
 
  
A Disappointing Stay - Not Recommended

I recently stayed at this hotel with my boyfriend and was extremely disappointed with the experience. We paid 450€ for two nights, hoping for a relaxing getaway, but encountered numerous problems instead.

From the start, the staff appeared very confused and disorganized. We wanted to have dinner or lunch at the hotel, but it was impossible. One time we were told it was fully booked, and another time we were told it was closed. On our last night, they completely forgot our dinner reservation.

The hotel arranged a transfer for us that cost 50€ for a mere 10-minute car ride, which felt like a scam. Before taking the taxi, we had to wait because they mistakenly booked us at the wrong restaurant.

The manager was nowhere to be found, reportedly enjoying a holiday while the staff struggled to keep things running smoothly. The worst part was when we parked our rental car, and it ended up covered in paint, resulting in additional charges from the rental car company.

The restaurant and bar staff were either working alone or were severely understaffed, running around frantically. This created a chaotic atmosphere, which was far from the relaxing environment we had hoped for.

Cleanliness was another major issue. We had an aperitivo of wine and cheese the day before, and the next day, the cheese was still sitting on the table in front of the reception. It was still there when we checked out, and I wouldn’t be surprised if it’s still there a week later.

Overall, this was a terrible experience. I will never return to this hotel or any of their other properties nearby. Save your money and find somewhere else to stay.
  
 
  
 
 
 
  
 
 
 Beatrice Missiroli 
 
14/07/2024
 
 
  
La nostra recente giornata al Country House Oliveto sul Lago ha lasciato un misto di sentimenti contrastanti. Se da una parte la location si è rivelata assolutamente meravigliosa, con una vista mozzafiato e una piscina dalla temperatura perfetta, dall'altra il servizio ricevuto non è stato all'altezza delle aspettative di un posto che si professa a 5 stelle.

Al nostro arrivo, siamo stati accolti dalla receptionist che ci ha comunicato di non trovare la nostra prenotazione, nonostante fosse stata fatta telefonicamente un mese prima. Dopo accese discussioni tra il personale, finalmente ci hanno sistemato in piscina, ma siamo stati costretti a pranzare alle 12:00, una scelta non ideale considerando l'ora e l'atmosfera vacanziera.

Il pranzo, pur servito su una terrazza con una vista meravigliosa, non ha rispettato le aspettative. La mia insalata era discreta, ma la piadina con prosciutto era a dir poco deludente: una porzione minuscola con solo prosciutto al costo di 10 euro. La qualità e la quantità del cibo non rispecchiavano affatto il prezzo e il livello dichiarato della struttura.

Anche in piscina, l'organizzazione lasciava a desiderare. Sebbene fossero offerti teli a ogni ospite, non c'era nessuno che si preoccupasse di ritirare quelli usati, lasciando la piscina disordinata e i lettini spesso inutilizzabili dagli ospiti successivi. Questo aspetto ha compromesso il comfort e la godibilità dell'area piscina.

Capisco che errori possano capitare, come il mancato salvataggio di una prenotazione, ma da un luogo di questo tipo ci si aspetta una capacità di risoluzione dei problemi molto superiore. Purtroppo, ci siamo sentiti poco considerati e quasi di troppo, quando invece l'errore era stato della struttura.

Il costo di 45 euro per l'ingresso in piscina e il pranzo con un calice di vino e acqua risulta esorbitante se rapportato al servizio ricevuto.

In conclusione, mentre il posto è davvero splendido e la piscina piacevole, il servizio necessita di significativi miglioramenti. Spero che questa recensione possa essere vista come un feedback costruttivo per migliorare l'esperienza dei futuri ospiti e portare il livello del servizio alla qualità che la location merita.
  
 
  
 
 
 
  
 
 
 Romina Bravetti 
 
14/07/2024
 
 
  
  
 
  
 
 
 
  
 
 
 Cristina Zappoli 
 
02/07/2024
 
 
  
  
 
  
 
 
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